Privacy Policy

1. Introduction

JAC Collective Co., LLC ("JAC Collective," "we," "us," or "our") is a Nevada Limited Liability Company operating at jaccollectiveco.com. We provide short-form digital content production, social media management, paid advertising management, white-label church mobile application licensing, and related digital marketing services to Christian churches and religious organizations.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (jaccollectiveco.com), use our services, or interact with us in any other way. By accessing our website or purchasing our services, you agree to the practices described in this Privacy Policy.

If you do not agree with this policy, please do not use our website or services.

2. Information We Collect

2.1 — Information You Provide Directly

We collect information you voluntarily provide to us, including when you:

• Submit a contact form or inquiry on our website
• Sign up for a service plan or execute a service agreement
• Communicate with us by phone, email, or text message
• Participate in onboarding calls or strategy sessions
• Register for our affiliate or referral programs

This information may include:

• Full name and title
• Church name and address
• Email address and phone number
• Billing information (processed securely through Stripe — we do not store full card numbers)
• Social media account credentials provided for content posting purposes
• Sermon recordings, videos, and other media files submitted for editing
• Congregant contact lists submitted for SMS/MMS notification setup through the church app

2.2 — Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring URL
• Device type and operating system

This information is collected through standard web server logs and may be collected through cookies or similar tracking technologies. See Section 7 for more on cookies.

2.3 — Information Collected Through the White-Label Church App

If your church subscribes to the JAC Collective white-label church app, the following additional data may be collected from church members who voluntarily download and use the app:

• Church member names (if provided)
• Phone numbers for SMS/MMS notification opt-in
• Push notification preferences and opt-in/opt-out status
• App usage data including which content was viewed
• Prayer requests submitted through the app (if feature is enabled)

Church clients are the data controller for all congregant data collected through the church app. JAC Collective processes this data solely as a data processor on behalf of the church client. Church clients are responsible for obtaining all necessary consents from their app users and for maintaining a compliant privacy policy for the app presented to their congregants.

2.4 — Information from Third Parties

We may receive information about you from third-party sources, including social media platforms (when you grant us account access), payment processors such as Stripe, and analytics providers. We use this information only as permitted by those platforms and in accordance with this policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, deliver, and manage our content editing and social media management services
• To process payments and manage billing through Stripe
• To communicate with you about your account, service updates, and support
• To deliver monthly performance reports, analytics summaries, and strategy communications
• To send "The Amplified" monthly newsletter (clients may opt out at any time)
• To manage paid advertising campaigns on client-approved platforms
• To operate and maintain the white-label church app for subscribed clients
• To send SMS/MMS notifications to church congregants who have opted in through the church app
• To improve our services, website, and internal processes
• To comply with legal obligations
• To respond to your inquiries and provide customer support

We do not sell your personal information to third parties. We do not use your information for targeted advertising on behalf of our own business beyond what is disclosed in this policy.

4. How We Share Your Information

We share your information only in the following limited circumstances:

4.1 — Service Providers

We may share your information with trusted third-party vendors who help us deliver our services, including:

• Stripe — payment processing
• Zoho One — CRM, contracts, email, accounting
• Dialpad — business phone communications
• Twilio — SMS/MMS notification delivery for the church app
• Firebase / Google Cloud — church app backend infrastructure
• Netlify — website hosting
• AgencyAnalytics — client-facing analytics reporting
• Meta, TikTok, YouTube, X, Snapchat — social media platforms where content is posted or ads are managed on your behalf

All service providers are required to use your information only as necessary to perform their services and are bound by their own privacy policies and applicable data protection laws.

4.2 — Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of JAC Collective, our clients, or the public.

4.3 — Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of the Company's assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

4.4 — With Your Consent

We may share your information with any third party when you have given us explicit consent to do so.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, and to resolve disputes. Specifically:

• Client account data is retained for the duration of the service relationship and for a minimum of seven (7) years after termination to comply with financial and tax recordkeeping obligations.
• Sermon recordings and other media files submitted for editing are retained for ninety (90) days after the applicable clips are delivered. After that period, source files are deleted from our systems unless you have requested otherwise.
• Congregant contact data collected through the church app is returned to the client or deleted within ten (10) business days of account termination upon written request.
• Website visitor data (server logs) is retained for up to twelve (12) months.

6. Data Security

We take the security of your information seriously and implement commercially reasonable administrative, technical, and physical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your data. Our security measures include:

• Encrypted connections (HTTPS/TLS) for all website communications
• Stripe-managed payment processing — we never store full credit card numbers on our systems
• Access controls limiting which Company personnel can access client data
• Secure cloud infrastructure through Netlify, Firebase, and Google Cloud

No method of transmission over the internet or method of electronic storage is 100% secure. While we use commercially reasonable means to protect your information, we cannot guarantee absolute security. If you believe your account has been compromised, contact us immediately at hello@jaccollectiveco.com.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand how visitors interact with our site. Cookies are small text files stored on your device.

Types of cookies we may use:

• Essential cookies: Required for the website to function correctly, such as session management and form functionality.
• Analytics cookies: Used to understand how visitors use our website. We may use tools such as Google Analytics or similar services.

You may configure your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some features of our website may not function correctly. We do not respond to "Do Not Track" browser signals at this time.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights with respect to your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions (e.g., legal obligations, active account).
• Opt-out: Unsubscribe from "The Amplified" newsletter or other marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.
• Data portability: Request that we provide your data in a portable format where technically feasible.

To exercise any of these rights, contact us at hello@jaccollectiveco.com. We will respond to all valid requests within thirty (30) days.

9. Children's Privacy

Our services are directed to Christian churches and church administrators. We do not knowingly collect personal information from individuals under the age of 13. The white-label church app may allow church members to add children's phone numbers for family notification purposes; this is done by the parent or guardian, not directly by the child.

If you believe we have inadvertently collected personal information from a child under 13, please contact us immediately at hello@jaccollectiveco.com and we will take appropriate action to delete that information.

10. Third-Party Links

Our website and communications may contain links to third-party websites, including social media platforms, tools we recommend, or external resources. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. JAC Collective is not responsible for the privacy practices or content of third-party websites.

11. SMS/MMS Communications — TCPA Notice

If you or your congregants receive SMS or MMS messages through the JAC Collective church app notification system, the following terms apply:

• All SMS/MMS recipients must have opted in to receive messages through the church app or another compliant opt-in mechanism controlled by the client church.
• The client church is responsible for maintaining TCPA-compliant opt-in records for all congregants receiving text messages.
• Message frequency varies based on church settings. Standard message and data rates may apply.
• To opt out of SMS messages, reply STOP to any message. To get help, reply HELP.

JAC Collective is not liable for any TCPA violation arising from a client church's use of the SMS/MMS feature where the church has failed to obtain proper opt-in consent from its congregants.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. We will notify existing clients of material changes by email at least thirty (30) days before the changes take effect. The updated policy will always be posted on our website at jaccollectiveco.com with a revised effective date. Your continued use of our services after the effective date constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: